1. When your appointment is scheduled as a televisit you will receive an email confirming your appointment
2. Prior to your appointment you will receive a message to your email inbox reminding you of your appointment
3. To join the televisit click on ‘Join Session.’ Clicking on this will re- route you to the practice telemedicine website where you will be able to join the televisit
4. Once you are directed to the practice telemedicine website you will be prompted to download Zoom Meeting
5. Click on ‘Download Zoom’ and allow for the application to download
6. Once downloaded you will see the landing page of the practice telemedicine website
7. On the telemedicine website click on ‘Enter Waiting Room.’ This will open the Zoom application and will initiate the video chat with your provider
8. The video chat will open in a separate window, where you will allow for the computer audio to act as the speaker and the microphone for the visit. To do this you select ‘Join with Computer Audio.’
Note: If your video feed is not appearing in the session you may need to enable the camera. To do this hover your mouse over the Zoom meeting window and click on ‘Start Video’.
Click here for Visual instructions.